Shipping and Delivery Policy

Shipping and Delivery Policy

Our store is committed to providing a convenient and efficient shopping experience for all our customers. Below, we have detailed information about shipping conditions, deadlines and costs associated with the delivery of your products.

1. Shipping Costs

Shipping costs will be added to your total purchase amount based on your delivery location. Shipping costs are as follows:

• • Shipping to Portugal : Shipping costs to destinations within Portugal are 9.00 EUR .
• Shipping Outside Portugal : Shipping costs for destinations outside Portugal are 15.00 EUR .
• Cash on delivery: Shipping cost is 14.50 EUR .

2. Shipping Methods

We offer different shipping methods depending on the customer's location and the type of product purchased. The shipping method will be selected during the checkout process. Delivery will be carried out by reliable carriers or postal services.

3. Delivery Times

Delivery times vary depending on the recipient's location and the shipping method chosen. Below, we provide an estimated delivery time:

• Portugal : The estimated delivery time for destinations within Portugal is 1 to 3 business days after shipping.
• Outside Portugal : The estimated delivery time for international destinations is 5 to 10 business days , depending on the location.
• Cash on delivery: Estimated delivery time is 1 to 3 business days after shipping (Shipping 2 to 3 days after payment confirmation) .
  

These deadlines are estimates and may vary depending on factors such as product availability, the shipping process, or possible delays in transportation services.

4. Order Processing

• Your order processing begins as soon as payment is confirmed.
• Orders are generally processed and shipped within 1-2 business days after payment confirmation, unless there is limited product availability or holidays.

5. Order Tracking

After your order has been shipped, we will send you a confirmation email with a tracking code (if available). You can use this code to track the delivery status directly on the website of the carrier responsible or on our website.

6. Delivery Problems

If there is any problem with the delivery, such as delay, loss or damage to the product, please contact us immediately. We will do our best to help resolve the problem as quickly as possible.

7. Changes to Shipping Policy

We may change the terms of this Shipping and Delivery Policy from time to time. Any changes will be posted on this page, and we recommend that you review it periodically to stay up to date.