Privacy Policy

Privacy Policy

Your privacy is very important to us. Our Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase from us. We guarantee that your personal data will be treated in accordance with current legislation and with full respect for your privacy.

1. Collection of Personal Information

We collect personal information when you make a purchase, create an account, or otherwise interact with our website and services. The information we may collect includes:

• Personal Data : Name, email, address, telephone number.
• Payment Data : Information about the payment method (such as credit card number, PayPal, MBWay, etc.), which is collected only during the payment process and treated securely.
• Navigation Information : Data about your interaction with the website, such as IP, browser type, pages accessed and browsing time, through the use of cookies.

2. Use of Information

We use your personal information for the following purposes:

• Process and ship your orders.
• Respond to queries, support requests or complaints.
• Send you information about the status of your order and updates related to your purchase.
• Improve the customer experience on our website, such as personalizing content and recommendations.
• Send you promotional communications, when you consent, about offers, new products or events.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to fulfill the following purposes:

• Payment Processing : To complete the purchase transaction, we may share your payment data with payment platforms such as PayPal, financial institutions or other payment partners, only as necessary for payment processing.
• Delivery Services : In order to deliver the products you purchase, we share your address with the carriers or shipping companies we use.
• Legal Obligation : We may disclose your information where necessary to comply with a legal obligation or respond to legal process.

4. Cookies

We use cookies to improve your browsing experience on our website. Cookies are small data files that are stored on your device and allow us to recognize your preferences and actions while you browse. You can disable cookies at any time through your browser settings, but this may affect some website functionality.

5. Data Protection

We have implemented physical, electronic, and administrative security measures to protect your personal information. This includes using SSL encryption to protect payment data, as well as other security protocols to prevent unauthorized access to your information.

6. Access and Correction of Your Information

You have the right to access, correct or delete your personal information at any time. To do so, simply contact us through our service channels. We will respond to your request within the timeframe stipulated by law.

7. Data Storage

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal compliance purposes, dispute resolution, and enforcement of our agreements.

8. International Data Transfer

In some situations, your data may be transferred outside of your country of residence, for example when using international payment platforms or cloud services. We ensure that these data transfers are carried out in accordance with data protection laws and with appropriate security measures.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or notices on our website. We encourage you to periodically review this policy to stay informed of how your information is being protected.

10. Contact

If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please do not hesitate to contact us through our service channels.